Return Policy

In case you want to return an item, please click on the ‘Returns’ tab in ‘My orders’ section on the webstore. You will be required to provide the reason of return and the order no. or the invoice no.

In case the reason of return is that the item is defective or damaged on arrival, you will further be required to provide details of defect or damage noted. You are also required to put suitable remark on the proof of delivery/receipt document, in case the item received is damaged.

If the return request is accepted, the product will be collected by our courier partners. Please retain the original packing of the product and hand it over to our courier partners when they come for collection.

On receipt of the material, you will be informed within a week about acceptance or non acceptance of the defect/damage. If the defect/damage complaint is accepted, we will refund the full amount paid by you to your credit card /debit card/net banking account within ten days from the date of acceptance of defect/damage complaint. If the product is not found to be defective/ damaged as informed by you, we will inform you and refund the amount after deduction of reverse shipping charges.

If you want to return an item which is not supplied as per your order, you will be required to provide the order no. or invoice no. along with details of items & quantities wrongly supplied as against items/quantities ordered by you for return authorization. On acceptance of return request, the items will be collected by our courier partners. Please retain the original packing of the product and hand it over to our courier partners when they come for collection. Once your return is accepted on receipt of the item in proper condition, we will refund the full amount paid by you to your credit card /debit card/net banking account within ten days of acceptance of return.

In all such return cases, the product/packaging is to be returned to us in original with complete contents and no tampering.

All returns have to be informed to us within 48 hours of receipt of goods; otherwise we will not be liable for return. Any used item will not be accepted for return except in stray case of manufacturing defect, if any.